When you schedule a phone visit, you’ll be placed in a queue and your clinician will attempt to call you after they review your information. You should receive a notification notifying you that a clinician will call soon, more details can be found on your Color account dashboard. If you don’t answer the first call, the clinician will attempt to call you one more time within 10 minutes. If you miss both calls, you can call Support at (844) 352-6567 and request a new visit.