How do I find out the status of my prescription?
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Written by Color Support
Updated over a week ago

If you chose home delivery, WellDyne will email you when it ships. If you chose local pharmacy pickup, contact the pharmacy directly. If you are not sure what you chose, you can sign in to your account at and review your visit details. If you still have questions, you can email Please have your visit ID ready. You can find your visit ID by signing in to your Color account and navigating to the latest information about your visit. Your visit ID is in the “Visit details” section.

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