How do I delete or deactivate my account?

How do I delete or deactivate my account?

Please note: as a CLIA licensed and CAP accredited laboratory, we’re required to preserve your data to comply with laws and regulations, so accounts cannot be deleted but can be deactivated. If you would like to deactivate your account after receiving your results, please send us a messageHere's what we'll do:

- You’ll no longer receive any emails or report updates.

- If your sample had been stored, it will be destroyed.

- If you had previously agreed to participate in third party research, you'll be opted out of such research going forward.

- If you had previously agreed to make your information available in Color Data, your information will not be made available in future publications of Color Data.

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