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What happens if my saliva sample cannot be processed?
What happens if my saliva sample cannot be processed?
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Written by Color Support
Updated over a week ago

The quality of every sample is checked multiple times as it moves through the sequencing and interpretation process.

Occasionally, a sample will not pass quality control checks. This can happen for a variety of reasons, such as an insufficient amount of DNA, or contamination (for example, from food or bacteria in your mouth). If this occurs, we will contact you right away to discuss the next steps.


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