Go to Color
Genetics: For Clients
Information to help you provide a sample, activate your Color kit, or with your Color account or results
Purchasing Color Genetics Tests
How much does the Color test cost?
What is included in the cost of the Color tests?
What payment methods does Color accept?
What payment options does Color accept?
Does Color accept insurance?
How do I purchase new Color tests as an existing Color client?
What is Color For All?
What is Color's refund policy?
What is Color’s cancellation policy?
Can I use insurance for an order placed by a physician from Color's external network of independent physicians?
Does my insurance require prior authorization to cover the Hereditary Cancer Test?
I received a notice from my insurance company. Is this a bill?
Is the money I donated tax-deductible?
When will my Color kit arrive?
Does Color ship to P.O. Boxes?
What should I do if my shipping address is wrong?
What do I do if I never received my kit?
Can I purchase Color as a gift?
What happens if my recipient decides not to use their Color test?
If I give a Color test as a gift, can my recipient’s own provider order their testing?
Color Results
How can genetic testing help me get the right medicine?
How do I share my genetic test results with family members?
How can I track the status of my sample?
Will my doctor or health care provider know what to do with my genetic test results?
When will my results be ready?
When will my results be ready if my stored sample is being reused?
Why is the average turnaround time a month or more?
How should I prepare for my results?
What are some of the things I should do with my results?
What happens to my results if I update my health history?
Where can I go for resources and information about cancer, cancer research, and advocacy?
Where can I go for resources and information about hereditary heart conditions?
Where can I go for resources and information about medication response genetic testing?
What are the methods and limitations of the Color Hereditary Cancer Test?
What are the methods and limitations of the Color Hereditary Heart Health Test?
What are the methods and limitations of the Color Medication Response Genetic Test?
What is Color Discovery?
Can I receive information about my ancestry from Color?
How do I request my low coverage whole genome sequencing data?