Genetics: For Clients

Information to help you provide a sample, activate your Color kit, or with your Color account or results

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108 articles in this collection
Written by Color Support
Purchasing Color Genetics Tests

How much does the Color test cost?

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Updated over a week ago

What is included in the cost of the Color tests?

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Updated over a week ago

What payment methods does Color accept?

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Updated over a week ago

What payment options does Color accept?

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Written by Color Support
Updated over a week ago

Does Color accept insurance?

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Updated over a week ago

How do I purchase new Color tests as an existing Color client?

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Updated over a week ago

What is Color For All?

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Written by Color Support
Updated over a week ago

What is Color's refund policy?

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Updated over a week ago

What is Color’s cancellation policy?

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Written by Color Support
Updated over a week ago

Can I use insurance for an order placed by a physician from Color's external network of independent physicians?

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Updated over a week ago

Does my insurance require prior authorization to cover the Hereditary Cancer Test?

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Updated over a week ago

I received a notice from my insurance company. Is this a bill?

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Updated over a week ago

Is the money I donated tax-deductible?

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Updated over a week ago

When will my Color kit arrive?

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Written by Color Support
Updated over a week ago

Does Color ship to P.O. Boxes?

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Updated over a week ago

What should I do if my shipping address is wrong?

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Updated over a week ago

What do I do if I never received my kit?

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Written by Color Support
Updated over a week ago

Can I purchase Color as a gift?

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Written by Color Support
Updated over a week ago

What happens if my recipient decides not to use their Color test?

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Updated over a week ago

If I give a Color test as a gift, can my recipient’s own provider order their testing?

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Written by Color Support
Updated over a week ago
Color Results

How can genetic testing help me get the right medicine?

Transcript of the "How can genetic testing help me get the right medicine?" video
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Written by Color Support
Updated over a week ago

How do I share my genetic test results with family members?

Transcript of the "How do I share my genetic test results with family members?" video
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Written by Color Support
Updated over a week ago

How can I track the status of my sample?

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Written by Color Support
Updated over a week ago

Will my doctor or health care provider know what to do with my genetic test results?

Transcript of "Will my doctor or health care provider know what to do with my genetic test results? " video
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Written by Color Support
Updated over a week ago

When will my results be ready?

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Updated over a week ago

When will my results be ready if my stored sample is being reused?

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Updated over a week ago

Why is the average turnaround time a month or more window?

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Updated over a week ago

How should I prepare for my results?

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Updated over a week ago

What are some of the things I should do with my results?

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Updated over a week ago

What happens to my results if I update my health history?

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Written by Color Support
Updated over a week ago

Where can I go for resources and information about cancer, cancer research, and advocacy?

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Written by Color Support
Updated over a week ago

Where can I go for resources and information about hereditary heart conditions?

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Written by Color Support
Updated over a week ago

Where can I go for resources and information about medication response genetic testing?

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Updated over a week ago

What are the methods and limitations of the Color Hereditary Cancer Test?

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Written by Color Support
Updated over a week ago

What are the methods and limitations of the Color Hereditary Heart Health Test?

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Written by Color Support
Updated over a week ago

What are the methods and limitations of the Color Medication Response Genetic Test?

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Written by Color Support
Updated over a week ago

What is Color Discovery?

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Written by Color Support
Updated over a week ago

Can I receive information about my ancestry from Color?

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Written by Color Support
Updated over a week ago

How do I request my low coverage whole genome sequencing data?

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Written by Color Support
Updated over a week ago
Genetics 101

Why is genetic testing important?

Transcript of "Why is genetic testing important?" video
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Written by Color Support
Updated over a week ago

What is a gene?

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Written by Color Support
Updated over a week ago

What is happening with my sample?

Transcript of the "What is happening with my sample?" video
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Written by Color Support
Updated over a week ago

Do DNA variants always cause disease?

Transcript of the "Do DNA variants always cause disease?" video
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Written by Color Support
Updated over a week ago

What is DNA?

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Updated over a week ago

Where do genes come from and how are they passed down?

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Updated over a week ago

What is a genetic variant or mutation?

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Updated over a week ago

What do genes have to do with my health?

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Updated over a week ago

How were genes discovered?

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Updated over a week ago

How can genetic testing be helpful?

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Written by Color Support
Updated over a week ago

What are the different types of genetic tests? How do they differ?

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Updated over a week ago

How do I keep my genetic information private from my insurance company?

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Updated over a week ago

Is it normal to be worried about genetic test results?

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Written by Color Support
Updated over a week ago

What kinds of results can I expect from a genetic test?

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Written by Color Support
Updated over a week ago

Where can I go to learn more about the genetic tests offered by Color?

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Written by Color Support
Updated over a week ago

Where can I go to learn more about basic genetics?

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Written by Color Support
Updated over a week ago