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Antiviral and Other Treatments
Antiviral and Other Treatments
Information related to consultations to discuss antiviral and other treatment and lab results.
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About Your Color Account
Virtual visits for COVID-19 antiviral treatment
Who is eligible for a consultation?
How do I request an Antiviral Treatment consultation?
What treatment options for COVID-19 will be considered?
What is Paxlovid?
What is Molnupiravir?
Will I have to pay for the visit or COVID-19 antiviral treatment?
Virtual visits to discuss lab test results
What will be discussed in the virtual visit?
Will I receive treatment during the virtual visit if my lab results are abnormal?
How can I get a copy of my lab results that were discussed?
Virtual visits regarding medications for birth control or smoking cessation
What will be discussed in the virtual visit?
How will I receive my medication, if one is prescribed?
Will I have to pay for the consultation or prescribed medication?
What to expect from an on-demand virtual visit
Who will provide my virtual visit?
How do video visits work?
How do virtual visits for my dependent work?
How do phone visits work?
What if I need to update my phone number for a phone visit?
How quickly can I talk to a clinician?
Do I need special software for a video visit?
What if I miss my visit?
What hours are virtual visits available?
What languages are supported?
What to expect from a scheduled virtual visit
Who will provide my virtual visit?
How do video visits work?
How do phone visits work?
How do I cancel or reschedule my visit?
What if I miss my visit?
What languages are supported?
What to expect from the COVID-19 Antiviral Treatment Hotline
Do I need a Color account?
Who will my virtual visit be with?
What if I don’t have a device that can handle video calls?
How do phone visits work?
How do I cancel my visit, or schedule another visit?
What if I miss my visit?
Can I request a visit for my dependent through the COVID-19 antiviral treatment hotline?
What languages are supported?
How can I get a copy of the consent and other documentation?
Pharmacy options and prescriptions
If my clinician prescribes a medication, how will I receive it?
If I’ve chosen home delivery, how will I know when my medication has shipped?
How do I find out the status of my prescription?
After your visit
How can I share a record of my visit with my primary care physician?
Are you able to write a sick slip, work excuse, or return-to-work note?
How can I report an issue?
Adverse Reactions or Medical Questions
