Color Support

Other

About Color, Account Help, Genetics and more

Color Diagnostics Laboratory

How do I request support assistance?

About Your Color Account

How do I create a Color account?

Why can’t I create a Color account?

How to change Color account email?

What do I do if I forgot my username?

What do I do if I forgot my password or my password isn’t working?

How do I deactivate or delete my account?

Antiviral and Other Treatments

About Your Color Account

Virtual visits for COVID-19 antiviral treatment_{7 articles}

What to expect from the COVID-19 Antiviral Treatment Hotline_{9 articles}

What to expect from a scheduled virtual visit_{6 articles}

What to expect from an on-demand virtual visit_{10 articles}

Pharmacy options and prescriptions_{4 articles}

Virtual visits to discuss lab test results_{3 articles}

Virtual visits regarding medications for birth control or smoking cessation_{3 articles}

After your visit_{3 articles}

Adverse Reactions_{1 article}

The Color Tests_{11 articles}

Purchasing Color Genetics Tests_{20 articles}

Activating Your Color Kit_{5 articles}

Using Color Outside the US_{7 articles}

Providing a Sample_{9 articles}

Color Results_{20 articles}

Color's Family Testing Program_{13 articles}

Genetic Counseling_{6 articles}

Genetics 101_{16 articles}

Genetics: Security and Privacy

How can I authorize someone else to discuss my Color account and results?

Are there any protections against discrimination based on my results?

How does genetic testing affect life insurance, long-term care, or disability insurance?

Is Color’s website accessible to individuals with disabilities?

Where can I view Color’s Privacy Policy, Terms of Service, and Informed Consent?

California Tele-PrEP Information

FAQs for CDPH TelePrEP Program

Massachusetts Program Information_{1 article}